AI Messenger - Works the conversation
Texts back like your best setter. Never sends without approval.
AI Messenger reads every inbound lead message, drafts an on-brand reply from your knowledge base, and queues it for one-tap human approval. Fast answers, zero rogue messages.
- AI-drafted SMS replies to every lead
- Human approval queue before send
- Knowledge-base-driven answers
- Escalations routed to a human instantly
Drafts, not autopilot
Every reply is drafted by AI and reviewed by a human before it sends. You get the speed of automation with the judgment of your team, and nothing goes out that you would not have written yourself.
One-tap approval queue
Drafted replies land in a clean queue. Approve, edit, or reject in seconds from any device. A conversation that used to sit for hours gets handled in the time it takes to read it.
Answers grounded in your knowledge base
Carrier details, product rules, scheduling policy, licensing questions: the assistant answers from a knowledge base you control, so replies are accurate and consistent across every agent and every conversation.
Smart escalations
When a lead asks something sensitive, gets frustrated, or goes off script, the thread is flagged and escalated to a human immediately. The AI knows what it should not answer.
Full conversation context
The assistant sees the whole thread and the lead's record, so follow-ups reference what was actually said. No lead ever gets asked the same question twice.
Works with the rest of the platform
See AI Messenger on your own book.
Book a walkthrough and we will map it to your carriers, your team, and your lead flow.
Book a demo